Privacy Policy

1. Overview

This Privacy Policy describes how TallyClaw ("we," "us," "our") collects, uses, discloses, and protects personal information in connection with our website, products, and AI-powered bookkeeping services, including API services at api.tallyclaw.com.

2. Information we collect

We may collect the following categories of data:

• Account and profile details, such as name, email, role, and organization.
• Billing and commercial data, including plan, invoices, and payment metadata.
• Service usage data, logs, diagnostics, and interaction telemetry.
• Connected bookkeeping data from authorized integrations, including transaction metadata.
• Support and communications content you provide directly.

3. How we use data

• Operate and maintain the Service, including authentication and secure access.
• Provide AI-assisted bookkeeping workflows, recommendations, and analytics.
• Improve product quality, reliability, and safety features.
• Respond to support requests and communicate service updates.
• Meet legal, accounting, tax, compliance, and security obligations.

4. Legal bases for processing

Depending on jurisdiction, our legal bases include contract performance, legitimate interests, legal obligations, and consent where required.

5. Sharing of information

We may share data with:

• Infrastructure, analytics, and customer support vendors under contractual safeguards.
• Integration providers at your direction (for example, QuickBooks Online).
• Bookkeeping operations personnel and service delivery partners acting under confidentiality obligations.
• Professional advisors and authorities when required by law or legal process.
• Successors in connection with mergers, financing, or acquisition transactions.

We do not sell personal information for monetary compensation.

6. Data retention

We retain information for as long as necessary to provide services, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type, account status, and legal requirements.

7. Security

We use administrative, technical, and organizational safeguards designed to protect data, including access controls, encryption in transit, logging, and monitoring. No method of transmission or storage is completely secure.

8. International data transfers

Where applicable, data may be processed in countries other than your own. We implement appropriate transfer mechanisms and safeguards required by law.

9. Your privacy rights

Subject to local law, you may have rights to access, correct, delete, port, or restrict processing of personal information.

To exercise rights, contact us using the details below. We may verify your identity before processing requests.

10. Cookies and similar technologies

We may use cookies and similar technologies to support authentication, preferences, analytics, and product performance. You can manage browser-level cookie settings, though some features may not function properly if disabled.

11. Children's privacy

Our Service is not directed to children under 13 (or higher age where required by law), and we do not knowingly collect information from children.

12. Policy changes

We may update this Privacy Policy periodically. If we make material changes, we will post the updated policy with a new effective date.

13. Contact us

For privacy requests or questions, contact privacy@tallyclaw.com.